Heated Shelf Food Warmers


What is the temperature range for Vianni Black Glass Shelves?

The portable temperature range is 86° to 185°F (30°-85°C) and the built-in temperature range is
100°-248°F (38°-120°C).

Can food be placed directly onto the glass surface?

Yes.  The Black Glass surface is certified with TÜV Rheinland to be food safe using FDA food contact testing standards. Food or inset pans can also be used.

What type of heating element does the Vianni Heated Shelf use?

Vianni Heated Black Glass Shelves use a unique, membrane low energy heating element enclosed with aluminum vs. a traditional coil system.

How many heating plates are in a Vianni Heated Shelf?

The 20” portable model has one (1) heating element, the 29” model has two (2) heating elements and the
built-in models are fitted with three (3) heating elements.

If one of the heating plate elements stops working, will the other plate(s) still function?

Yes. The 29” portable model has two elements and the built-ins have 3 elements which run in parallel connection. Therefore, if one element is broken, the other (s) will continue to work.

How thick is the glass surface used in Vianni Heated Black Glass Shelves?

Vianni uses a 6mm thick glass surface which is more durable and strike resistant than 4mm glass used in some other products..

What type of glass is used in Vianni Heated Black Glass Shelves?

The black glass is designed and manufactured by Schott, a 125 year old German company and global leader in glass technology and innovation.

What type of control switch is used?

Vianni uses a continually adjustable temperature controller made by E.G.O., an international German high-tech company and one of the leading global manufacturers of appliance technology, components and products.

Is ventilation needed when installing a built-in unit to prevent overheating?

Because there is insulation in the product, ventilation is not required.

For Vianni's Built-in models, can the stainless steel trim or glass top edge support the weight without building a support frame underneath?

Both models are strong enough to support the unit’s weight without having to build a support frame.

How much weight can the built-in model support?

The estimated maximum weight (includes pans and/or food) to be placed on a built-in Heated Shelf
is 50 kg (110 lbs).

What is the warranty?

Vianni Heated Black Glass Shelves are backed by a 2-year limited parts warranty to the original purchaser against manufacturer’s workmanship or material defects.

If something goes wrong with the product, how is the warranty honored?
First, the owner must fill out the register warranty form on the Vianni website after purchasing the product.

End Users (Operators) of Product: For any product believed to be defective within the warranty period, contact the dealer from whom the product was purchased to initiate the claim.

Dealers: Please contact Vianni / A-1 Accutech Inc., to initiate a warranty claim.

What foods can I put onto the Heated Shelf?

The Vianni Heated Black Glass Shelves are designed to hold and display fully cooked and prepared hot foods at the proper serving temperature.  Food must be fully cooked and heated to a minimum safe temperature of 140°F (60°C) before placing on the unit. It is not intended to reheat prepared food from a cold or frozen state or cook raw food. Failure to heat food to the proper food safe minimum temperature of 140°F (60°C) prior to placing on the unit may result in serious health risks.

Can I place food holding pots and pans on the Heated Shelf?

Yes. Although all Vianni Heated Black Glass Shelves are 100 % food safe, you may also place food holding containers on the shelves to keep warm as well.

What is the best way to clean Vianni Heated Black Glass Shelves?

Daily cleaning will increase the service life and maintain and protect the appearance of the glass surface. Always clean before first use with a damp cloth. DO NOT use abrasive cleaners, wipes or pads that may damage the glass surface.

How long can the Vianni Heated Black Glass Shelves be left on for?

Although not recommended, the unit can be left on for 24 hours

Can you use sharp objects (knife, pizza cutter etc.) to cut food on the glass?

It’s best to cut pizza or other food products before placing it on the glass to hold and serve.

Why should I purchase a Vianni Heated Black Glass Shelf?

1. Quality - We follow our documented ISO 9001:2008 certified quality management processes on every unit built. Our black glass is designed and manufactured by Schott, a 125 year old German company and global leader in glass technology. TUV Rheinland, an independent, accredited and worldwide organization tests, audits and certifies Vianni's Heated Shelves for performance, electrical and food contact material (FDA Standards)

2.  Durability: Stainless steel frame and 6mm thick glass surface make Vianni Heated Shelves more durable and strike resistant than 4mm glass used in other products.

3. Performance: We use a continually adjustable temperature controller made by E.G.O., an international German high-tech company and one of the leading global manufacturers of appliance technology, components and products.

4. User Friendly: Vianni Portable Heated Shelves have a simple to use control knob with a maximum warming temperature of 185 ° to  ensure that moisture in food is retained longer and doesn’t burn or stick to the glass due this temperature capability.

5. Green Product Mark: Vianni Heated Shelves are certified with the TÜV Rheinland green product mark, which certifies the limited impact of an eco-friendly product on the environment and ensures the compliance of social and safety requirements.

6. Food Safe Surface Material: With TÜV Rheinland, our black glass surface is certified to be food-safe using (FDA) food contact testing standards. Being able to place food directly onto the glass surface provides a visual merchandising and sales opportunity for operators and eliminates the need to buy extra pans or insets.

7.  Heating Element: Vianni Heated Shelves are equipped with a solid metal plate and membrane heating element. This provides a low profile design and distributes heat evenly across the entire glass surface without warm or cool spots.

8. Sleek Design: Stylish and sophisticated, Vianni Heated Shelves have lustrous and easy to clean glass with a curved stainless steel casing ideal to fit any setting.

9. Versatility: Available in portable and built-in models, Vianni Heated Shelves can be used for any occasion that requires holding and displaying food while preserving quality.

10. Limited Warranty: Backed by a 2-year parts warranty against manufacturer’s workmanship or material defects.

What Voltage is available?

120V, 220V, 230V, 240V